Senior IT Consultant CRM Solutions
We develop and operate customised IT solutions for the Vorwerk Group and drive the digital transformation with innovative services and agile methods. Our vision: ‘We are your IT @Vorwerk’ - an integrated part of value creation and a reliable partner within the Group, which can look back on more than 140 years of history.
As a successful international company, we offer a creative, collaborative work environment and support at every stage of life, ensuring work-life balance with various benefits.
Join us in shaping the future of Vorwerk.
Your responsibilities:
-Lead the design and customization of SAP CRM / S/4 CM modules by translating business requirements into technical solutions, in close collaboration with functional consultants.
-Develop and configure technical components including workflows, interfaces, and enhancements.
-Ensure understanding and adherence to governance frameworks, policies, and standards throughout solution design and delivery.
-Provide expert consultation to support the implementation of compliant and effective IT solutions.
-Conduct both technical and non-technical evaluations to improve the quality and efficiency of IT systems with a focus on SAP CRM / S/4 CM.
-Prepare customer-focused reports that communicate findings, risks, and improvement opportunities.
-Troubleshoot and resolve complex technical issues within SAP CRM / S/4 CM landscapes.
-Ensure seamless integration of SAP CRM/ S/4 CM with other SAP modules and third-party systems.
-Support system upgrades, patches, and continuous improvements.
-Advise on best practices and guide architecture decisions in CRM-related project.
You offer us:
-Bachelor's degree in Computer Science, lnformation Systems, or related field otherwise equivalent practical experience.
-3+ years experience in SAP CRM technical consulting and development.
-Strong knowledge of SAP CRM architecture, configuration, and ABAP programming.
-Solid understanding of CRM business processes and customer lifecycle management, ideally in a direct selling environment.
-Experience in Project Management.
-ldeally experience with SAP PI/PO, Web Services, and integration technologies.
-ldeally experience working in Agile project environments (Scrum, SAFe).
-Fluent business level English, both written and spoken.
-Strong problem-solving and analytical thinking skills.
Benefits that truly fit you:
Exciting challenges & career growth – Take on impactful challanges in an agile environment and actively shape your professional development.
Team success & continuous learning – We foster a culture of collaboration and shared achievements while investing in your ongoing growth, including an annual €2,500 budget for training, courses, and professional development opportunities.
Flexibility that fits your life – Enjoy flexible working hours with flextime options, 25 days of vacation, and half a day off on your birthday, plus the freedom to work from home for a better work-life balance.
Health & Well-being – Enjoy private health insurance with Sanitas, ensuring comprehensive medical coverage for your peace of mind, with the option to include your family through Flexible Compensation.
Annual Variable Bonus – Earn a performance-based bonus as a percentage of your annual gross salary (pro-rated), linked to both your personal achievements and the company's financial results.
Product Discount – Get a 50% discount on TM and Kobold vacuum cleaners, available for new purchases every three years.
Language Learning – Access online English and German classes to enhance your language skills and support your professional growth.
Flexible Compensation – Customize your benefits by allocating part of your salary to expenses like transport tickets, meal vouchers, and more, optimizing your tax savings and overall compensation.