Process Analyst & Automation Lead (MbP) - (m/f/d)
We develop and operate customised IT solutions for the Vorwerk Group and drive the digital transformation with innovative services and agile methods. Our vision: ‘We are your IT @Vorwerk’ - an integrated part of value creation and a reliable partner within the Group, which can look back on more than 140 years of history.
As a successful international company, we offer a creative, collaborative work environment and support at every stage of life, ensuring work-life balance with various benefits.
Join us in shaping the future of Vorwerk.
We are seeking a hands-on Data and Automation Specialist to join Vorwerk's Management by Processes (MbP) team. This operational role is responsible for implementing and running our process management tool, conducting data mining to uncover inefficiencies, identifying and executing automation opportunities across the company, and exploring, validating, and delivering AI-enabled process improvements.
Key Responsibilities
• Implement, configure, and administer the BPM/process management tool to ensure reliable, user-friendly operations and adoption across business units.
• Build and maintain process repositories, models, and documentation; ensure adherence to modeling conventions and governance standards.
• Perform data mining and exploratory analysis on process- and operations-related data (event logs, KPIs, workflow telemetry) to identify bottlenecks, variants, and root causes of inefficiency.
• Apply process mining techniques to map actual execution flows and quantify improvement potential.
• Identify, prioritize, and deliver end-to-end automation use cases together with process owners and IT (e.g., workflow automation, integrations, orchestration).
• Design and implement automations using tools such as BIC Execution, Camunda, n8n, or comparable platforms; define inputs/outputs, APIs, triggers, and error handling.
• Evaluate and implement AI use cases to enhance processes (e.g., classification, routing, document understanding, decision support, autonomous agents) while ensuring governance, transparency, and compliance.
• Create data-driven business cases, define KPIs, and set up dashboards to measure automation and AI impact (cycle time, throughput, quality, cost).
• Collaborate closely with business stakeholders, process managers, IT, and enterprise architecture to ensure scalable, secure, and maintainable solutions.
• Support change management and enablement: prepare guides, conduct trainings, and provide hands-on support to process modelers and end users.
• Contribute to continuous improvement by monitoring execution, analyzing performance, and iterating on automation and AI solutions.
Qualifications
• Bachelor's or Master's degree in information systems, computer science, industrial engineering, business analytics, or a related field.
• 5+ years of experience in business process management, data analysis/engineering, process mining, or workflow automation.
• Practical experience implementing and operating BPM/process tools; familiarity with modeling standards (e.g., BPMN).
• Hands-on expertise with process mining and data analysis (e.g., Celonis, Signavio Mining, or equivalent), including event log preparation and conformance analysis.
• Experience designing and deploying workflow automations and integrations (e.g., BIC Execution, Camunda, n8n, or similar); solid understanding of APIs, webhooks, and event-driven patterns.
• Exposure to AI in operations (e.g., NLP for documents, classification, recommendations, agentic automation); ability to translate business needs into feasible AI solutions under proper governance.
• Proficiency with BI and analytics tools to define KPIs, build dashboards, and report performance.
• Strong problem-solving skills, structured and analytical working style, and attention to detail.
• Clear communicator able to collaborate across business and IT; capable of turning complex analysis into actionable outcomes.
• Experience working in cross-functional and agile environments.
What You'll Deliver
• A reliable, adopted BPM tool and process repository that improves transparency and governance.
• Data-backed insights and prioritized improvement backlog grounded in process mining and analytics.
• Executed automations that reduce manual effort, cycle time, and errors, with measurable impact.
• AI-enabled process steps and agents that responsibly enhance efficiency and quality.
• Continuous monitoring and improvement loops supported by KPIs and dashboards.
Benefits that truly fit you:
Exciting challenges & career growth – Take on impactful challanges in an agile environment and actively shape your professional development.
Team success & continuous learning – We foster a culture of collaboration and shared achievements while investing in your ongoing growth, including an annual €2,500 budget for training, courses, and professional development opportunities.
Flexibility that fits your life – Enjoy flexible working hours with flextime options, 25 days of vacation, and half a day off on your birthday, plus the freedom to work from home for a better work-life balance.
Health & Well-being – Enjoy private health insurance with Sanitas, ensuring comprehensive medical coverage for your peace of mind, with the option to include your family through Flexible Compensation.
Annual Variable Bonus – Earn a performance-based bonus as a percentage of your annual gross salary (pro-rated), linked to both your personal achievements and the company's financial results.
Product Discount – Get a 50% discount on TM and Kobold vacuum cleaners, available for new purchases every three years.
Language Learning – Access online English and German classes to enhance your language skills and support your professional growth.
Flexible Compensation – Customize your benefits by allocating part of your salary to expenses like transport tickets, meal vouchers, and more, optimizing your tax savings and overall compensation.